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How to Walk the Client Service Tightrope
Sep 06 in Customer Relationships
Written by: Heather Rast
I've worked in service-driven capacities almost my whole life. I started in retail environments scooping ice cream and assisting women in clothing stores and moved on to include clients both global and local. I've drawn on early childhood experiences, too, having watched my parents aid grieving and often angry families through the stressful process of saying goodbye to loved ones. A tenuous balance of practicality, necessity, and emotional.
At a glance, these are disparate life experiences...




