http://insightsandingenuity.com/2008/10/27/what-does-it-take-to-be-a-successful-female-leader/ Brand Connections with Verve and Moxie Sun, 14 Mar 2010 04:45:22 +0000 http://wordpress.org/?v=2.9.2 hourly 1 http://insightsandingenuity.com/2008/10/27/what-does-it-take-to-be-a-successful-female-leader/comment-page-1/#comment-939 Tobv Sun, 04 Jan 2009 17:16:09 +0000 http://insightsandingenuity.com/?p=105#comment-939 Heather - great recap. This line was most interesting to me - "Researchers have demonstrated, for example, that an ice cream break provides only short-lived pleasure; in contrast, the satisfaction derived from an act of kindness or gratitude lasts much longer." - Makes a case for why it is critical to excel at customer service and employee "care." Heather – great recap. This line was most interesting to me –
“Researchers have demonstrated, for example, that an ice cream break provides only short-lived pleasure; in contrast, the satisfaction derived from an act of kindness or gratitude lasts much longer.” – Makes a case for why it is critical to excel at customer service and employee “care.”

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